Connect to Eduroam Wireless

Network Registration for Wired Devices

Global Protect VPN is needed to access restricted networked resources from off campus.

Visit the Princeton Service Portal page for knowledge base articles on varying topics.

Visit the OIT Solutions Center webpage for more information.

Princeton University offers different document collaboration and file storage options. For details, visit Storage and Collaboration Tools.

Undergraduate and graduate students who are graduating from Princeton, follow these procedures to move and forward your Gmail/ email, copy/ move your files, claim your alumni account, and transition eligible software licenses.

Moving On: Graduating Undergraduate & Graduate Students

For recommendations on the minimum systems requirements of your device as well as purchasing options, visit the page below:

Minimum Systems Requirements

In the event that you believe sensitive University data is exposed to unauthorized individuals, please follow the procedures found on the following page:

Procedure for Responding to a Possible Exposure of Sensitive University Data

To report an incident, you can also visit OIT's Report an Incident page.

Questions about using Generative AI for University purposes?

Please visit OIT's page on Generative AI at Princeton.

Instructions for How to Add Additional Funds to PaperCut.

Instructions for How to Request a Refund in PaperCut.

Instructions for How to Print with a Shared Account in PaperCut.

This fix applies to users that is getting the following error message when trying to install a printer:

Ensure that your Windows OS is up-to-date by running Windows Update, including all Cumulative Updates and Optional Updates.

Instructions on how to run Windows Updates.

Try installing the printers again after the reboot.

See MacOS - Special Notes.

Ensure that the following conditions have been met:

1. You are connected to the eduroam network.
2. PaperCut is running
3. The size of your print job is appropriate for the paper. For example, if the paper's maximum size is 36in then that would also be the maximum length of one side of your print job.
4. You are printing files from Adobe Acrobat.
5. Uncheck "choose paper source by PDF page size"
6. Flatten layers in Adobe Photoshop and optimize files in Adobe Illustrator.
7. For Plotter1, ensure to select "Short Edge First" and double-check custom page size.

How To Use A Plotter Printer

1. Select file to print.
    
2. Select Plotter2 or Plotter3
    
3. Select Printer.
    
4. Click Yes if the dialog windows pops up.
    

   

    

5. Select Margins/Layout from the drop-down menu.
    

   

    

6. Select Clip Contents by Margins in the Print with Margins drop-down list.
    
7. Print your file.
    

   

If you need to use a custom sheet on Plotter 5, visit the page below for instructions:

How To Load My Own Custom Sheet

If you reach your page quota in PawPrint please fill out this form to request an increase with OIT.